What is VIN? Vehicle Identification Number is the car identification number. It is the chassis number of the car.
The VIN is located on the VIN plate located just below the windshield. The VIN can also be found on the label on the driver's side door frame and on documents related to the vehicle's registration, title, and insurance.
Direct Download Purchases.
For direct download purchases it is recommended to use computers with Windows operating system. If you are a Mac user, it is important that you contact us before making the purchase.
For direct download purchases, a minimum of knowledge of using computers, downloading and decompressing files is required... It is simple, but not all people know how to do it.
It is recommended to use a good quality USB or SD card. Using poor quality USB or SD card can influence errors in the unit update process.
Use a good quality USB or SD card, Kingston brand for example.
It is recommended to use the free 7Zip tool to unzip the downloaded files. https://www.7-zip.org/
Shipments are made in 1/24h. As a general rule it is sent in 1/6h.
Physical Shipping.
Shipments are sent within 24/48 hours, usually they are sent within 24 hours.
Delivery time depends on the destination country, for example France, Germany, Italy, usually delivers in 3/7 business days.
For Spain and Portugal delivery in 1/5 business days.
For Netherlands, Denmark, Switzerland, Sweden... usually delivered in 3/10 business days.
About the versions of the maps.
Please note that the navigation version does not match the maps version. For example. SD card Connect. The version is released in 2022, but the cartographic data corresponds to the first quarter of 2020. Making maps takes time, keep this in mind.
What is an OEM product?
OEM (Original Equipment Manufacturer) products are manufactured items.
An original equipment manufacturer, OEM is a company that manufactures and sells products or parts of a product that any company sells to its own customers.
Consult before purchasing.
If you have questions about choosing your purchase, do not hesitate to ask, we are happy to help.
