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Where is my purchase?
Direct Download Purchases.
At the time of payment you will receive an email with instructions.
If you do not see the email in your email folder, check your spam folder.
You can access your purchase in your Web User Panel, in the MY DOWNLOADS Section you have access to your purchases.
If you have problems, you have not received the email... do not hesitate to ask at info@euronavmaps.com
Physical Shipments.
- Packages are generally sent within 24/48h. after receipt of payment and are sent through TIPSA/CORREOS SPAIN with tracking and delivery with signature. We will provide you with a link to track your package online.
- Normally customers receive the package in 3-15 days. But sometimes there may be short delays.
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Non-compliance with the delivery time.
If you do not receive the products within 30 days, or within the agreed period, you must notify the seller.
If at the end of this period the seller has still not delivered the product to you, then you have the right to cancel the contract or a refund. For more information, read the European regulations on shipping and returns.
Office / Workshop Hours.
Monday to Thursday: 8:00 a.m. to 1:00 p.m. - 4:00 p.m. to 7:00 p.m.
Friday: 8:00 a.m. to 2:00 p.m.
Saturdays and Sundays closed.
For any questions or queries, please contact us here, or by email, info@euronavmaps.com. We will get back to you as soon as possible.
Apple and iPhone are trademarks of Apple Inc., registered in the US and other countries. Apple CarPlay is a registered trademark of Apple Inc.
Android, Android Auto, Google Maps, Google Assistant are trademarks of Google LLC. All trademarks and logos reproduced on this website are the property of their respective owners. They are not responsible for the sale of the products for sale on this website.
